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HOW TO COMMISSION

During each opening, we only accept a limited number of commissions. Be sure to stay vigilant and watch out for when our commission slots become available!

Please note that commissions are not on a first-come-first-serve basis; rather, they are selected based on our preferences and choices.

If you're looking to get an initial estimate for your character, you can find a rough quote in the 

"Getting a Quote" section.

However, please be aware that this estimate is not always the final and official amount. It may change once we have a detailed discussion about your commission.

Filling out the form
and quoting

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To request a commission, please fill out the Google Form on the Commission page with detailed information about your character. Providing all the necessary details will help us avoid having to ask numerous questions repeatedly.

A reference sheet is mandatory unless you're ordering an artistic freedom piece.

We kindly request that you only fill out the form if you are genuinely interested in commissioning us. One form for each design.

Repeated submissions of the same design won't increase selection chances. If your commission has been selected for this round of orders, you will receive a price quote and instructions on how to claim your slot in our queue.

Given our high demand, we can only take on a limited number of projects at a time, certain designs complement our artistic abilities more than others.

Please do not feel discouraged if your design is not chosen, we wish we could create all that comes through! We appreciate your understanding.

To reserve your commission slot once a price quote has been issued, a 30% non-refundable down payment must be placed immediately or within 48 hours of being quoted. If failed to comply within that time, your slot will be given to the next person.

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Example of a well-made Reference sheet

A front, back and side view is essential.

All payments are in EUROS currency and will be made through a Paypal invoice.

Cryptocurrency is NOT accepted. If you attempt to pay in Crypto Currency, you will be refunded immediately and blacklisted from future commissions. 

A 30% NON-REFUNDABLE downpayment is required to secure the client's commission spot as discussed. This amount is non-refundable.

You can then choose to pay off the remaining balance in monthly installments, with a minimum deposit of €250 per month. If you can estimate how long it will take you to pay off the balance, let us know, and we'll assign you a proper place in the queue accordingly. If there's ever a situation where you need to skip a payment, please inform us as soon as possible.

Please note that you'll have 48 hours to pay off the 30% downpayment. Failure to do so will result in the termination of your commission, and another customer will take your place

Alternatively, you can opt for a full payment, covering everything excluding shipping. Working in order of payments received and complexity, a full payment will give you a higher place in the queue.

Keep in mind that your project will not be shipped until we receive 100% of the payment, including shipping fees.

Payment

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The wait, preparation and construction

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The completion time for a costume can vary from a couple of months to a year, depending mainly on our current queue and life circumstances. We kindly ask for your patience during this period, as fursuit-making is not our sole occupation.

To ensure a stress-free experience, we don't accept deadlines. If you have a specific completion date in mind, we recommend seeking a maker who can accommodate such requests, unless the date is at least a year away.

To begin work on your costume, an initial payment of 30% to 50% of the total cost is required, and the costume remains in our possession until fully paid.

Throughout the creation process, we typically share Work In Progress (WIP) pictures on our social media. If you wish to keep your suit a secret, please let us know in advance, and we'll send you WIP photos privately.

We adhere strictly to copyright laws and refrain from creating costumes based on copyrighted characters or characters you don't own.

(For example MLP, Sonic, Pokemon...) These characters also do not represent our style and we will not work with them.

For color accuracy, fur and fabric photos will be sent for your approval. Please be aware that certain colors may not be available in all fabrics, and slight variations in hue from your character's fur may occur. Rest assured, we make every effort to match and find the closest colors possible.

Each new suit comes with a 6-month warranty period during which all repairs are free, you will only need to cover shipping.

Your satisfaction and the quality of our work are our top priorities.

For those commissioning a fullsuit, providing a Duct Tape Dummy (DTD) is essential. A DTD is a replica of your body crafted from duct tape, ensuring proper sizing for your costume.

Please ensure you send your DTD within 14 days of acceptance as shipping may take a while.

Creating a DTD is easiest with assistance, as it can be challenging to do alone accurately. To ensure a good fit, avoid taping too tight or too loose and perform a T-pose with legs spread apart (but not excessively) for better movement while wearing the costume.

Taking the time to create your DTD correctly is crucial, as it directly impacts how well the suit will fit you. Please note that we cannot be held responsible for poorly fitting suits resulting from a badly constructed DTD.

If possible, signing your name (Furry or RL) on the DTD would be greatly helpful to avoid confusion with others.

Please also mark your belt line, knees, elbows, and middle body seam.

For those ordering partials, the above information does not apply, and we will discuss the required measurements for arm or leg sleeves through private messages.

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Shipping is done through Croatian Post

Great news! Your costume is now complete and ready to be sent to your home!

To proceed with shipping, please provide us with your LEGAL name (not your furry name) and the necessary shipping information.

Once we have everything, your costume will be on its way to you in no time!

For the shipping cost, we'll request the payment after we've received a quote from the postal service. So, please ensure you have some extra cash on hand for this purpose.

As we are based in Croatia, we offer international shipping to all countries. However, please be aware that international shipping costs can be substantial.

Shipping expenses will vary greatly based on your location, along with customs fees. 

Once your package is dispatched, we will promptly share a tracking number with you. However, it's essential to understand that once the package leaves our facility, we have no control over its handling.

Please note that we are not liable for any lost or damaged items during shipping, nor for any customs or additional fees you may have to pay.

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