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  • How do I order a costume?
    Keep an eye out on our social media (Instagram, Twitter & Telegram) for when we open for slots! There will be a google form link with commission information that you can fill out.
  • How do I get a quote?
    You can visit our Getting a quote page for information about quotes!
  • Is there a way I can get a free suit?
  • When are your commissions open?
    The home page should say when the next opening is!
  • How old do I have to be?
    You have to be at least 18 years of age or older.
  • Where do you get your supplies?
    We get our supplies from a wide variety of websites. Main ones being Big Z and HowlFabrics. We would highly advise you to check out to find the products you are looking for.
  • Can I order just a tail/hands/body?
    The smallest order we will accept is a head. Unless you have ordered for example a partial and would like to upgrade to a fullsuit. In that case we will gladly accept a bodysuit commission (at certain times)
  • Do I need concept art?
    Yes, a proper reference sheet of your character is required for commissioning us, which should include at least a front and back view. Please note that we do not work based on descriptions or photographs alone; a reference sheet is essential. Ensure that your reference sheet is up to date. If you are not an artist, it's perfectly fine to provide line art and color it, as long as the markings are clear and visible. If you do not have a reference sheet, we are happy to create one for you as a commission. For those opting for an artistic liberty fursuit, this requirement does not apply. In such cases, we will only need the colors you wish for us to work with. If your character is very simple (e.g., a white wolf with blue eyes), a reference sheet may not be necessary.
  • How long will my order take to complete?
    The creation of a costume can range from 2-4 weeks to up to a year. Typically, our turnaround time is quite efficient, unless we have a significant queue or other ongoing projects.
  • Are you open to try different/exotic animals?
    Yes! Absolutely! Do keep in mind, we are most experienced in canines & felines, but are willing to try something new!
  • I need my suit done by a certain date, is that possible?"
    It highly depends on the date, but we don't work with deadlines to avoid unnecessary stress or burnout.
  • Will I need a Duct tape dummy? / What is a DTD?
    Yes, you will need to send in a DTD only if you are ordering a fullsuit. We will also need your shoe size and the circumference around your head. A DTD is a cast of a person's body made of duct tape for use as a mannequin.
  • What materials do you use in your costumes?
    We use faux fur, upholstery foam, hot glue, and minky or fleece for the main part. Eyes and teeth are 3D printed as well as earrings and or other accessories.
  • Will I need to send you shoes for feet paws?
    No, we only need your shoe size. We make our feet paws on crocs. ​
  • My suit arrived with some mistakes in it. Can i send it back for repairs?
    Yes! We'll only accept free repairs within the first 6 months of you receiving the suit. All you have to pay is shipping. Please send back your suit CLEAN. Cetrain aspects may include a fee if there's a large amount of material needed. After the warranty ends you will have to pay a fee depending on the repair.
  • Can I change my design after I already paid the deposit?
    Only if we haven't started your commission, or we haven't gotten far with it. If you are doing a simple design change to your character you are all good! If you wish to completely change or redesign the character you are commissioning, please message us as soon as possible! Fees for new fur (if new colors are needed) will be discussed as well as design fees. Please don't change your design mid way into the making process. It would be a big waste of time and material.
  • Where do you ship/ where are you located?
    We ship internationally. Shipping varies heavily depending on where you live. Usually €35+ for europe and €75+ for the USA We're located in Croatia and ship with Croatian Post.
  • What are your payment steps/ what forms of payment do you take?
    We require a 35% non-refundable deposit. After that we need the remaining 65%. You are able to pay a minimum of €250 per month. We only accept payment through PayPal.
  • Do you work arround pets?
    We have an outdoor dog and a cat that frequently visits the shop. Please keep in mind any allergies that you may have since we can't guarantee that some items or materials haven't been in contact with our cat.
  • Do you make movable jaws?
    No, all our jaws are static.
  • Will you create suits for Adult Content?
    No. I have nothing against people who chose to make this type of content, I'm just personally not comfortable with crafting it
  • Do glasses fit in your suits?
    We try our best to make extra room for glasses, but can't promise that they will fit comfortably.
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